Terms of Service
These terms are an agreement between you and Lotly Automotive Solutions LLC (“we”, “us”) for your use of Leafdrop. If you use Leafdrop for a company, you agree on its behalf and confirm you are allowed to. If you don’t agree, don’t use Leafdrop.
1. What Leafdrop does
Leafdrop lets you connect Facebook Pages and Google Business Profile locations you manage, schedule and publish posts to those Pages, and read and reply to Google reviews, with optional AI-drafted replies. We may add, change or remove features over time.
2. Your account
- Keep your sign-in details safe, including the Google account you sign in with, if you use one. You are responsible for what happens in your workspace.
- Workspace owners decide who is invited and what role each person has.
- Tell us right away at [email protected] if you think your account has been misused.
3. Connecting Facebook and Google
- Only connect Pages and locations you are authorized to manage.
- Your use of Facebook and Google through Leafdrop must also follow Meta’s terms and policies and Google’s terms and policies, including Google’s rules for review replies.
- Meta and Google control their platforms. They can limit, reject, delay or remove posts and replies, change their APIs, or restrict a Page or profile. We are not responsible for their decisions, but Leafdrop will show you what they report back.
4. Your content
You own the posts, photos, replies and brand details you put into Leafdrop (“your content”). You give us permission to store, process and send your content only as needed to run Leafdrop for you, for example to publish a post to the Pages you chose. You are responsible for your content and confirm you have the rights to it.
5. AI drafts
Drafted replies are suggestions. They can be wrong, miss context, or not fit your brand. Read and edit them before sending. If your workspace turns on automatic replies, you are responsible for those replies as if you had sent them yourself. Leafdrop never sends automatic replies to reviews under 4 stars.
6. Acceptable use
Don’t use Leafdrop to:
- post spam, misleading or deceptive content, or content that is illegal, hateful, harassing or infringes someone else’s rights;
- post fake reviews, offer incentives in exchange for reviews, or harass reviewers;
- get around Meta’s or Google’s limits, or manage accounts you aren’t authorized to manage;
- break, overload, probe or reverse-engineer Leafdrop, or access other customers’ data.
We may suspend accounts that break these rules or put the service or other customers at risk.
7. Fees
- Free plan. Leafdrop has a free plan with the limits shown on our pricing page. We may change free-plan limits, and we’ll tell you before a change affects your workspace.
- Paid plans are billed monthly in advance, in US dollars, through Stripe, and renew automatically each month until you cancel.
- Upgrades take effect right away. You’re charged the prorated difference for the rest of the current month.
- Cancelling: cancel any time from Settings → Plan → Manage billing. Your plan stays active until the end of the month you’ve paid for, then moves to the free plan. We don’t refund partial months, except where the law requires it.
- Failed payments: if a payment fails, Stripe will retry it. If it still can’t be collected, we may move your workspace to the free plan.
- Price changes: we’ll email account owners at least 30 days before a price change applies to them.
- Prices don’t include taxes. You’re responsible for any taxes that apply.
8. Ending your use
You can stop using Leafdrop at any time and ask us to delete your data (see Data deletion). We may end or suspend your access if you break these terms, or with 30 days’ notice if we stop offering Leafdrop. Sections 4 (ownership), 9, 10 and 12 survive termination.
9. Disclaimers
Leafdrop is provided “as is” and “as available”. We work to keep it reliable, but we don’t promise it will be uninterrupted or error-free, or that every post or reply will be published at a particular time. To the extent the law allows, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement.
10. Limitation of liability
To the extent the law allows, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total liability for any claim relating to Leafdrop is limited to the greater of the amount you paid us in the 12 months before the claim and US$100.
11. Changes to these terms
We may update these terms. We will change the date above and, for significant changes, tell account owners by email at least 14 days before they take effect. Continuing to use Leafdrop after that means you accept the new terms.
12. Governing law
These terms are governed by the laws of the State of Michigan, United States, without regard to conflict-of-laws rules. Disputes will be handled in the state or federal courts located there.
13. Contact
Lotly Automotive Solutions LLC
Email: [email protected]